Information Collected or Tracked by ShareG
Information Submitted to ShareG by Users and Customers
ShareG receives user-submitted information from registered users of the Site and Services and from users wishing to be sent additional promotional information on ShareG products. Personally identifying information (generally referred to as personal information herein) so collected would include information such as name, phone number, company, title, unique identifiers such as passwords, account name and email address. With respect to payment information, ShareG will typically collect information such as payment card type, payment card number, billing address and phone number. ShareG may also collect information regarding a user’s purchase history and consumer profiles depending upon the product being accessed.
Information Submitted to ShareG by Candidates for Employment
As part of its recruiting activities, ShareG also receives personal information from users submitting job application materials to be considered for ShareG employment (“Recruiting Data”). This Recruiting Data includes anything that an individual chooses to include in a resume or application, and typically consists of job history, education, personal interests and activities, name, email address, phone number, and residence address. Further, ShareG collects gender, race, and military status from employment candidates to assist ShareG in its equal employment opportunity compliance and related statistical tracking to help our diversity efforts. In connection with job screening activities, ShareG also requests personal information sufficient to have background checks conducted prior to hiring.
Information Indirectly Submitted by Users to ShareG
Information Collected from Other Social Media Sites
ShareG collects data about individuals that is made available to ShareG and other third parties by social media sites such as Twitter, Facebook, Instagram, Pinterest, YouTube, Google+ and others through APIs or social media monitoring technology. This data includes names, user IDs, social media handles, gender, and other information that individuals choose to make publicly available on social media sites. ShareG may also monitor the public activities of individuals on social media sites, including posts, blogs, tweets, and profile information including such social media messages directed at or referencing ShareG in order to better understand our customers and to serve them better.
Information Collected through Advertising Partners
We may also collect information from our advertising partners who assist us with marketing or promotional services related to how you interact with the Site, Services and related applications, products, advertisements and communications.
Use of Information Obtained by ShareG
Information collected by ShareG is used to provide the Services to our users and to fulfill our obligations according to the ShareG Terms of Service and individual agreements entered into with clients and users. Information gathered is also used to: (i) communicate with users about the Services, including Service announcements, updates or offers; (ii) create and manage your account or other user profiles and provide operational support for provisioning the Services; (iii) personalize website content and communications based on your preferences, including targeted offers and ads served through the Services; (iv) process orders or other transactions; (v) improve and develop the Services, including testing, research, analysis and product development; (vi) protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Services; (vii) respond to a user’s request for additional information on ShareG Services; (viii) provide, develop, enhance and support related ShareG Services; (ix) fulfill ShareG’s legal obligations and defend ShareG’s legal rights or resolve disputes as needed; and (x) for any other business purpose stated when collecting your personal information or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”) and the General Data Protection Regulation (the “GDPR”) applicable to users in the EEA. We may also use a user’s email address to send promotional or marketing materials on related Services, such as updates on the ShareG product line, but this is only after the user is a registered client, Service is requested by the user, or ShareG has some other pre-existing business relationship with the user. We use your IP address and browser-type information in the general administration of our website.
In regards to ShareG mobile applications, the information we collect is generally used to improve the overall performance of the Service and provision the Services. When we use and share this information, we do not disclose any information which could be used to identify you personally. We use geographic location data generated from your mobile device in order to determine the correct charges for the location from which you are using the Service, to provide you with information regarding hotspots in that area, and to ensure the accuracy of data transmission.
In regards to candidates for employment, we use your Recruiting Data for purposes of evaluating candidates for potential employment with ShareG. ShareG processes your personal information on the basis of its legitimate interests in overseeing the recruitment process and, if applicable, your employment relationship with ShareG. For residents of EEA countries, when this requires us to transfer your personal information outside of the EEA, we comply with applicable EU data privacy rules.
Sharing of the Information the Site and Services Gather or Track
- To any third party with your consent
- To companies that provide support and other services to ShareG on our behalf to help us with business activities. These companies are authorized to use your personally identifying information only as necessary to provide these services to us. The service providers we share information with include payment processors, ad networks, security and fraud prevention consultants, hosting and other technology and communications providers and analytics providers. These services may include hosting, log file analysis, spam filtering, content delivery network services, fraud detection and monitoring or serving targeted in-media content. In certain situations, ShareG may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, when required by law to comply with a subpoena or other similar legal processes
- When we believe in good faith that disclosure is necessary to protect our rights, your rights, protect your safety or the safety of others, investigate fraud, or comply with a law enforcement request
- We disclose your personal information to various companies that partner with us regarding the offering of our Services. These partners include businesses that you have a relationship with and companies that we partner with to offer joint promotional offers and operational opportunities.
- In regards to Recruiting Data, we disclose Recruiting Data to employees and service providers who have a need to know such information in order to conduct recruiting and the employment activities described above. For EEA data subjects personal information, in connection with the recruitment process, we may transfer your personal data outside of the EEA to our appropriate subprocessors, which provide applicant tracking and background services. Such service providers comply with the EU-U.S. Privacy Framework and ensure that your personal information is adequately protected whilst outside of the EEA.
We may email you about products and services that we believe may be of interest to you if you’ve provided us the means to do so. If you wish to opt-out of receiving marketing materials from us, please follow the instructions at the bottom of each email for opting out or send a request via email to [email protected].
We may allow partner advertisers to choose the demographic information of users who will see their advertisements and/or promotional offers and you agree that we may provide any of the information we have collected from you in an anonymized non-personally identifiable form to a partner advertiser, in order for that partner advertiser to select the appropriate audience for those advertisements and/or offers.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Links to External Websites
This site may contain links to other websites not connected to ShareG. Please be aware that ShareG is not responsible for the privacy practices of other websites. We encourage users to be aware when they leave our site and to read the privacy statements of any website that collects personally identifying information. This privacy statement applies solely to information collected by this website.
Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can sign up for these emails from us on our website. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choices and Opt-out Options” section below.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, referring/exit pages, browser type and operating system, date/time stamp, and/or clickstream data. We do not link this automatically collected data to other information we collect about you.
Behavioral Targeting Advertising
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected].
Access to Your Personally Identifying Information (pii)
ShareG acknowledges that you have the right to access your personal information. Upon request ShareG will provide you with information about whether we hold any of your personal information collected via this Site. You may access, correct, or request deletion of your personal information collected via this Site by emailing us at [email protected]. We will respond to your request within a reasonable timeframe.
Security of Your Personally Identifying Information
We follow generally accepted industry standards to protect the personally identifying information submitted to us, both during transmission and once we receive it. Please keep in mind, however, no method of transmission over the Internet, or any method of electronic storage is perfectly secure. If you have any questions about our security practices or security on our website email us at [email protected].
Choices and Opt-out Options
Users have the opportunity to “opt-out” of having their personally identifying information used for certain purposes such as receiving promotional or other marketing material from us during the registration process for downloading a whitepaper or signing up for our webcasts and with respect to promotions, programs, location-tracking services or contests. Additionally, users who no longer wish to receive our updates or newsletters may opt-out of receiving these communications by following the instructions contained in the mailer or by emailing us at [email protected]. Please include the term “OPT-OUT” in the subject line immediately followed by your email address.
Correcting and Updating Personal Information
Users have the right to receive a copy of and/or change your information at any time and as often as necessary via by contacting us at: [email protected]. You can also request that the data be changed or deleted (requests for deletion of certain information may require closing the account) by sending us an email at [email protected].
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to request a notice identifying the categories of personal information which ShareG shares with its affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: [email protected].
California Residents Rights
If you are a California resident, you have the rights outlined in this section. Regarding how to exercise these rights we require that you provide notice containing sufficient information to allow us to verify that you are the person about whom we have collected Personal Data and adequately describe your request in sufficient detail to allow us to understand, evaluate, and respond to it. Please submit your request to [email protected] for further consideration. Our normal response time for such requests is within forty five (45) days.
Right of Access: As a California resident, pursuant to the provisions of the CCPA, you have the right to request certain information about ShareG’s collection and use of your personal information over the past twelve (12) months. We will provide you with the following information: (i) the categories of personal information that we have collected about you; (ii) the categories of sources from which that personal information was collected; (iii) the business or commercial purpose for collecting or selling your personal information; (iv) the categories of third parties with whom we have shared your personal information; (v) the specific pieces of personal information that we have collected about you. Additionally, if we have disclosed your personal information for a business purpose over the past 12 months, we will identify the categories of personal information shared with each category of recipient.
Right of Deletion: You have the right to request that we delete the personal information that we have collected from you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your personal information to provide you with the Services or complete a transaction or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.
We will retain your contact information for as long as your account is active or as needed to provide your Services. If you wish to cancel your account or request that we no longer use your information to provide services, contact us at [email protected]. Please include the term “OPT-OUT” in the subject line immediately followed by your email address. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Data Protection Under the GDPR for EEU Residents
If you are a resident of the European Economic Area (“EEA”) and you are using the Services, the GDPR will apply to our processing of your Personal Data. If the GDPR applies to you, you may have additional rights with respect to your Personal Data (as defined in the GDPR), as outlined below. If you would like to delete your information and the GDPR applies to you, please contact us at [email protected].
The Services, including the Site, are hosted and operated in the United States (“U.S.”) through our US operations and our service providers. When you use our Service, personal information of users processed by ShareG will be transferred to the U.S., where our primary processing facilities are located, and possibly to other countries where we or our service providers operate. These transfers will often be made in connection with routing your communications in the most efficient way. By your use of the Services, you acknowledge that any Personal Data about you is being provided to ShareG in the U.S. and will be hosted on U.S. servers. This is necessary for us to process your order and provide the Services to you pursuant to our Terms of Service or any individual agreement we have with you.
Data protection law (including privacy law) in certain jurisdictions, like the EEA, differentiate between “controllers” and “processors” of personal information. When ShareG collects and processes your information, we generally act as a controller. For example, we may need to use certain customer usage data for the legitimate interests of billing, reconciling invoices with telecommunications carriers, and in the context of troubleshooting and detecting problems with the network. In doing so we act as a controller of that information.
When the information is transferred to one of our service providers, they act as a processor of that information and must follow ShareG instructions regarding their processing activities. ShareG employs appropriate safeguards for cross-border transfers of personal data, as required by applicable data privacy law, including Standard Contractual Clauses to cover transfers to service providers outside the EEA. ShareG also enters into a Data Protection Agreement with each service provider to address and flow down all appropriate required data privacy legal obligations. When we transfer your Personal Data we will take all reasonable steps to ensure that your privacy rights continue to be protected consistent with our obligations under data privacy law.
We will only process your Personal Data if we have a lawful basis for doing so. Lawful bases for processing include consent, contractual necessity and legitimate interest of ShareG and others. We process Personal Data associate with your account as a matter of contractual necessity, meaning that we need to process the data to provide you with the Services. We process certain categories of Personal Data when we believe it furthers the legitimate interest of us or third parties including: (i) improvement of our business, products and services; (ii) marketing of our products and services; (iii) customer support; (iv) to protect against and address fraud or security threats; and (v) to satisfy legal obligations. We may also process Personal Data based on the consent you expressly grant to us at the time we collect such data. When we process Personal Data based on your consent, it will be expressly indicated to you at the point and time of collection.
Under the GDPR EEA residents have various rights with respect to the Personal Data that ShareG processes. These rights include: (i) the right to access your Personal Data (“Access”); (ii) the right to request transmission of your Personal Data (“Data Portability”); (iii) the right to correct or supplement any inaccurate or incomplete Personal Data (“Rectification”); (iv) the right, subject to limited exceptions, to request that we erase some or all of your Personal Data from our systems on certain grounds more specifically set forth in the GDPR (“Erasure”); (v) withdrawal of prior granted consent (“Consent Withdrawal’); (vi) objection to processing for marketing purposes; and (vii) the right to file a complaint with the appropriate supervisory authority. You may exercise any of these rights by providing your request at [email protected].
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please email us at [email protected] or write us at the following address:
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.